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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Millage

July 16, 2026

5  out of  5
rating by Sharon Millage
"Eric Norris and his team are not only a great bunch of people, they truly care about their customers. They treat us like family and we couldn’t imagine being insured anywhere else."
We responded:
"Sharon, Thank you for taking the time to leave us a great review. "
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Debbie Wheeler

July 16, 2026

5  out of  5
rating by Debbie Wheeler
"Very helpful when I need them the ladies do there very best to help ."
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M Jackson

July 15, 2026

5  out of  5
rating by M Jackson
"Love working with the staff here. They are so friendly, kind, knowledgeable, and helpful."
We responded:
"M, thank you for the amazing review! Our Neosho insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Eric Norris, your State Farm Agent "
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Patricia Standefer

July 15, 2026

5  out of  5
rating by Patricia Standefer
"I love that I can call or text the office and always get a quick response to my coverage needs. The team is always friendly and very helpful."
We responded:
"Hi Patricia, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Neosho.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Eric Norris "
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Wes Franklin

July 10, 2026

5  out of  5
rating by Wes Franklin
"Local, friendly people eager to help. Justin is great!"
We responded:
"We are grateful for your 5-star review, Wes! Thanks for taking a moment to share your positive rating of State Farm Agent Eric Norris’s Team here in Neosho . "
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Travis Creswell

July 10, 2026

5  out of  5
rating by Travis Creswell
"Quick to answer the phone and get you knowledgeable answers. Rates are fair. We do shop around regularly and continue to stay there."
We responded:
"Thank you for the amazing review, Travis! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Angie White

July 10, 2026

5  out of  5
rating by Angie White
"Casey Welch was awesome and very helpful!!! Everyone was so sweet and nice.. great prices!!"
We responded:
"Thanks so much for the fantastic rating, Angie! We are so glad you had a positive experience with us here on State Farm Agent Eric Norris’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sophie Newman

July 10, 2026

5  out of  5
rating by Sophie Newman
"Justin is wonderful! Our home insurance gives us complete peace of mind knowing we're protected, and adding coverage for my wedding ring was incredibly quick and easy. It's comforting to have a team that makes keeping our most important things safe so effortless!"
We responded:
"Thank you for the 5-star review, Sophie! Here on State Farm Agent Eric Norris’s Team, we are proud to serve our community and appreciate your recognition. "
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Michael Gustafson

July 10, 2026

5  out of  5
rating by Michael Gustafson
"Justin and the team deliver consistent friendly service. Whether I need to update my coverage or just have a quick question, they are incredibly responsive and professional. I actually live many miles away in St. Charles, Missouri and despite the distance, I trust them too much to even consider switching! Thank you all!"
We responded:
"Thank you so much for the 5-stars, Michael! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Eric Norris’s Team anytime."
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Jonathan Pendergraft

July 9, 2026

5  out of  5
rating by Jonathan Pendergraft
"Great place, great people! Ask for Justin!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Eric Norris’s Team! We deeply appreciate your kind words here in Neosho . "
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Ida Marcum

July 9, 2026

5  out of  5
rating by Ida Marcum
"Eric Norris and his staff are amazing they handle all of our insurance needs commercial, personal, farm, auto can’t say how happy we are with them."
We responded:
"Thank you for the 5-star review, Ida! Here on State Farm Agent Eric Norris’s Team, we are proud to serve our community and appreciate your recognition. "
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Colton Jones

July 9, 2026

5  out of  5
rating by Colton Jones
"Amanda was amazing! She really made me feel like she cared to help me with my claim. Cannot thank her enough. Having to deal with vehicle damage is frustrating but they made the process so much easier and less stressful."
We responded:
"Colton, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Michele Triplett

July 9, 2026

5  out of  5
rating by Michele Triplett
"We’ve been with State Farm for over 30 years. With Eric for almost 6 years.
I believe they are honest and trustworthy and providing the coverage each individual client needs. Without trying to sell more than they do.
Even if we could get a discount somewhere else, we probably wouldn’t switch because the customer service and Care would not be the same."
We responded:
"Thank you, Michele."
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David Hanschu

July 9, 2026

5  out of  5
rating by David Hanschu
"Justin makes insurance feel like a community looking out for one another. He's the kind of neighbor that I know has my back."
We responded:
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Karon Smutzer

July 9, 2026

5  out of  5
rating by Karon Smutzer
"Enjoyed working with Justin very much. He knew exactly what I needed and set me up with the appropriate insurance. Thanks for all the help!"
We responded:
"Thank you so much for the 5-stars, Karon! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Eric Norris’s Team anytime."
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Laurel Pendergraft

July 9, 2026

5  out of  5
rating by Laurel Pendergraft
"Justin at State Farm was fantastic to work with! He was knowledgeable, friendly, and took the time to answer all of our questions without making us feel rushed. He made the entire process simple and stress-free, and it was clear that he genuinely cared about helping us find the right coverage for our needs. Excellent customer service from start to finish. We highly recommend Justin to anyone looking for an insurance agent they can trust!"
We responded:
"Thank you for the amazing review, Laurel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dan Boyt

July 9, 2026

5  out of  5
rating by Dan Boyt
"I’ve always had positive experiences with State Farm and the Eric Noris office. It’s easy to get ahold of someone who can answer questions or provide recommendations. Quotes are competitive and get turned around quickly. As painless as insurance can get. Talk to Justin Carnahan if you want some witty banter thrown in."
We responded:
"Thank you so much for taking the time to share your experience with our agency, Dan! We truly appreciate your kind words. We all strive to provide you with the customer care that you deserve and Justin is no exception! His great personality is just a plus! Thank you for recognizing him! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Nandy Yang

July 9, 2026

5  out of  5
rating by Nandy Yang
"I can't say enough good things about Eric North State Farm in Neosho! Everyone there is wonderful to work with. They are always quick to respond, extremely knowledgeable, and some of the kindest and most patient people you'll ever meet. Their customer service is truly outstanding, and I've never had a bad experience with them.

Although my homeowners insurance is with a different company for reasons unrelated to their service, I have kept all of my auto insurance with Eric North State Farm because I refuse to go anywhere else. Their professionalism, honesty, and exceptional customer care have earned my loyalty, and I highly recommend them to anyone looking for an insurance team they can trust!"
We responded:
"Thanks so much for the amazing review, Nandy! We really appreciate your support here in Neosho . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Louise Butterfield

July 8, 2026

5  out of  5
rating by Louise Butterfield
"Great team to work with. Best of the best, I trust them with all our insurance"
We responded:
"Thank you for the amazing review, Louise! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Challes Old School Barbering

July 7, 2026

5  out of  5
rating by Challes Old School Barbering
"Very helpful takes time to explain everything and let’s you know all your options."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Eric Norris’s Team. "
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Stu Lombard

July 2, 2026

5  out of  5
rating by Stu Lombard
"Justin responded to my quote request almost immediately and had exactly what I needed within a day. Not only did they provide great service, but saved me money. I would recommend their agency to anyone looking to make a change!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tiffany Piatt

July 2, 2026

5  out of  5
rating by Tiffany Piatt
"I have loved working with Casey she was amazing and explained everything to us so we would be able to understand it."
We responded:
"Thank you for the 5-star review, Tiffany! Here on State Farm Agent Eric Norris’s Team, we are proud to serve our community and appreciate your recognition. "
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Jon Michael K

July 2, 2026

5  out of  5
rating by Jon Michael K
"Great people with great service. Always willing to take the time to explain everything really well. We usually work with Casey and she is wonderful to do business with!"
We responded:
"Thanks so much for the amazing review, Jon! We really appreciate your support here in Neosho . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jordan Welch

June 30, 2026

5  out of  5
rating by Jordan Welch
"We love Eric Norris- State Farm! We love Casey!! She is so genuine, kind, personable and helpful!! Would recommend her and State Farm for all your insurance needs!"
We responded:
"Thank you for the amazing review, Jordan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Rik Corkin

June 30, 2026

5  out of  5
rating by Rik Corkin
"Casey Welch is our person to go to she makes things happen we are very appreciative of her an all the hard work she has put into making sure we are set up with what works best for us!!"
We responded:
"Thank you for your kind review of State Farm Agent Eric Norris’s Team. We appreciate it!"