State Farm® Insurance Agent Eric Norris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stu Lombard
July 2, 2026
5
out of
5
rating by Stu Lombard
"Justin responded to my quote request almost immediately and had exactly what I needed within a day. Not only did they provide great service, but saved me money. I would recommend their agency to anyone looking to make a change!"
Tiffany Piatt
July 2, 2026
5
out of
5
rating by Tiffany Piatt
"I have loved working with Casey she was amazing and explained everything to us so we would be able to understand it."
Jon Michael K
July 2, 2026
5
out of
5
rating by Jon Michael K
"Great people with great service. Always willing to take the time to explain everything really well. We usually work with Casey and she is wonderful to do business with!"
Jordan Welch
June 30, 2026
5
out of
5
rating by Jordan Welch
"We love Eric Norris- State Farm! We love Casey!! She is so genuine, kind, personable and helpful!! Would recommend her and State Farm for all your insurance needs!"
Rik Corkin
June 30, 2026
5
out of
5
rating by Rik Corkin
"Casey Welch is our person to go to she makes things happen we are very appreciative of her an all the hard work she has put into making sure we are set up with what works best for us!!"
Erica Barbee
June 30, 2026
5
out of
5
rating by Erica Barbee
"Casey was extremely helpful and patient with all the questions I had when starting our life insurance policy!"
Natalie Welch
June 30, 2026
5
out of
5
rating by Natalie Welch
"The people in this office are always willing to go above and beyond for their customers. Casey specifically is great at promptly providing quotes and explaining coverages to where you can understand. I highly recommend this office!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Eric Norris’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Shannon
June 30, 2026
5
out of
5
rating by Shannon
"The staff is always friendly and helpful. Everything is explained to you where you can understand exactly what you are getting. Whenever we have needed something handled , it has always been done quickly and professionally. Casey Welch is always ready to work with you!"
We responded:
"Wow, thank you for the 5-star review, Shannon! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Jennifer LaVite
June 30, 2026
5
out of
5
rating by Jennifer LaVite
"Excellent service in obtaining small business coverage!"
We responded:
"Jennifer, thank you for your wonderful 5 Star review of State Farm Agent Eric Norris’s Team!"
Patrice Lasiter
June 15, 2026
5
out of
5
rating by Patrice Lasiter
"Appreciate all of your help"
We responded:
"Thank you, Patrice, for your kind words and perfect rating. It's wonderful to know that our assistance has been valuable to you. Your feedback motivates us to continue providing excellent service. If there's anything else we can do for you, feel free to let us know."
Calotype Photography
June 2, 2026
5
out of
5
rating by Calotype Photography
"Great people, fast service and very knowledgable. I recommend."
We responded:
"Thank you for your kind words and recommendation! It's wonderful to hear that you had a positive experience with our team. We strive to provide knowledgeable and efficient service, and your feedback is greatly appreciated. If there's anything else we can assist you with, please let us know."
jennifer Barbo
May 26, 2026
5
out of
5
rating by jennifer Barbo
"Always helpful!"
We responded:
"Thank you, Jennifer, for your wonderful feedback! It's fantastic to know that you had a positive experience with our agency. We are committed to providing excellent service and are delighted to see that reflected in your review. If you have any further questions or need assistance, feel free to reach out. Your support means a lot to us!"
Marika Hull
May 22, 2026
5
out of
5
rating by Marika Hull
"Justin always goes above and beyond! We have enjoyed working with him and Eric for all of our needs personal and business needs."
We responded:
"Thank you, Marika, for sharing your experience with us. It's wonderful to hear that Justin has been able to meet your personal and business needs effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Bethany Kiele
April 18, 2026
5
out of
5
rating by Bethany Kiele
"We have been with State Farm since we moved here 30 years ago. The agent changed and I still love doing business with them. They are prompt, helpful, kind, knowledgeable, and professional. Everytime, all the time. They never hesitate to go above and beyond. Chose Eric and his team and you won't be sorry."
We responded:
"Thank you, Bethany, for sharing your experience with us. It's wonderful to hear that even after 30 years, you continue to find our team prompt, helpful, and professional. We truly appreciate your trust and loyalty. Your kind words about Eric and the team mean a lot, and we're committed to maintaining the high standards you’ve come to expect."
Sandra Miller
April 16, 2026
5
out of
5
rating by Sandra Miller
"Justin was extremely helpful in navigating my insurance needs and very patient with my questions."
We responded:
"Thank you, Sandra, for sharing your experience. It's wonderful to hear that Justin was able to assist you effectively and address all your questions with patience. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Shelly Nichols
April 10, 2026
5
out of
5
rating by Shelly Nichols
"Eric and his staff are Awesome! Always helpful and do such a great job getting us the best deal possible!"
We responded:
"Thank you, Shelly, for sharing your positive experience. It's wonderful to hear that the team have been helpful and effective in finding the best deals for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Janan Meier
March 25, 2026
5
out of
5
rating by Janan Meier
"They are always there when I have questions. Have been with State Farm for 46 years, and am very satisfied. Insurance is only as good as your agent and Eric Norris is the best."
We responded:
"Thank you, Janan, for your kind words and for being a loyal State Farm customer for 46 years. It's wonderful to hear that you've had such a positive experience and that Eric Norris has been able to meet your needs. Your satisfaction is incredibly important to us, and we're grateful for your trust and support."
nancy r
March 25, 2026
5
out of
5
rating by nancy r
"Very kind and helpful."
We responded:
"Thank you, Nancy, for your kind words and for taking the time to share your experience. It's wonderful to know that you found the service helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
Lori Cossou
March 17, 2026
5
out of
5
rating by Lori Cossou
"I was traveling when I realized I didn’t have my current insurance card with me and I was unable to log in online. I called the Neosho, MO location where my agent is, and spoke with Amanda. She emailed my current card to me AND fixed my login issue! She was amazing! There are definitely benefits to having a local hometown agency!!! I am so thankful!"
We responded:
"Thank you, Lori, for sharing your experience with us. It's wonderful to hear that Amanda was able to assist you promptly and resolve your issue while you were traveling. We take pride in providing personalized service, and it's great to know that having a local agency made a difference for you. Your feedback is greatly appreciated!"
Madison Glisson
March 13, 2026
5
out of
5
rating by Madison Glisson
"Justin has been wonderful to work with, he has answered all of my questions and was so patient!"
We responded:
"Thank you, Madison, for sharing your experience with Justin. It's great to hear that he was able to answer all your questions and provide the patience you needed. Your feedback is truly appreciated, and we're glad to know you had a positive experience with our team."
Debra Collinsworth
March 13, 2026
5
out of
5
rating by Debra Collinsworth
"My Agent was very cheerful and helpful. It was much quicker than trying to do it online. I didn’t even have to call…he noticed me online and called me. Awesome experience!!"
We responded:
"Thank you, Debra, for sharing your experience! It's wonderful to hear that your interaction was both cheerful and efficient. We're glad to know that our proactive approach made things easier for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Joanne Killion
March 12, 2026
5
out of
5
rating by Joanne Killion
"Easy peasy lemon squeezy that's how I like it and that's how Justin made it so simple for me to get my truck and my new home all insured at once thanks Justin appreciate all you've done for me have a great day oh and please don't forget all the people in the background thanks to all of you at State farm"
We responded:
"Thank you, Joanne, for sharing your experience! It's wonderful to hear that Justin made the process of insuring your truck and new home so simple and straightforward. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to everyone involved. We're delighted to have been able to assist you."
Tamara Haggard
March 11, 2026
5
out of
5
rating by Tamara Haggard
"They are always friendly and helpful!!"
We responded:
"Thank you, Tamara, for your kind words and perfect rating! It's wonderful to hear that our team has been friendly and helpful to you. We truly appreciate your feedback and look forward to continuing to serve your insurance needs."
Alona Morris
March 4, 2026
5
out of
5
rating by Alona Morris
"They were very fast and so nice. They were able to help me find a plan that worked with my needs!"
We responded:
"Thank you, Alona, for sharing your experience. It's wonderful to hear that our team was able to assist you quickly and find a plan that suits your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Beth
February 11, 2026
5
out of
5
rating by Beth
"This team has always been very kind and professional. That means a lot to us because we were with our other company for over 40 years and they did not treated the best. They kept raising our rates even though we did not have any claims of tickets. State Farm has far surpassed that other insurance company in taking care of our needs and they have always had a significant decrease in the cost of coverage as well. To the other company, we were just money coming in the door, but the team at State Farm truly care about us. That is why we choose to stay with them."
We responded:
"Thank you, Beth, for sharing your experience. It's wonderful to hear that our team has made such a positive impact and that you've found value in our services. We strive to provide personalized care and support, and it's rewarding to know that our efforts have made a difference for you. Your trust and satisfaction are incredibly important to us, and we're grateful to have you as part of our State Farm family."