Reviews

"After 2 200% homeowners rate increases in 2 years with another agency, it wasn’t if we were switching, but when. I find it difficult to rate insurance without having used it or needed it. Having said that, Justin was a pleasure to work with and made the Insuring process painless and quick. State Farm came highly recommended by multiple trusted family and friends for their competitive rates and customer service second to none. I find great comfort in knowing my agent is in my hometown and fluent with English should I ever need to pursue a claim."

"Promptly calls me back and is truly helpful and I am glad I went local to a local agent"

"I've had State Farm insurance through Eric Norris for over 13 years. They have always been ready to serve, anytime I have a claim or a question."

"Fantastic response time and very helpful! Appreciate the honesty and sincerity about helping customers! Casey was great!!"

"Mariah super awesome Agent! Quick and guided me through the whole process! And awesome office!"

"I got a quote from Casey for renters insurance and she was amazing, she explained everything, it’s my first time ever getting my own insurance. Honestly I was quite scared to get my own insurance because I didn’t know it was gonna be that easy. Casey was absolutely amazing, she communicated everything, explained everything I had questions about. This became quite a seamless process and experience."

"I worked with Casey 12/10
I didn't have the information she needed, so she called me the next day, at the time I'd asked.
She got me set up, explained everything I asked, was friendly, compassionate, and made sure to give my family member their referral card, when I forgot to mention it."

"I had a great experience signing up for my insurance at State Farm! The ladies there were helpful ,friendly and seemed well versed in what they were doing. I was well informed about the insurance options and they helped me come up with a great plan. Thank you!"

"Very professional and helpful."

"Everyone was very courteous and helpful!"

"Awesome experience, he was great."

"Thank you and everyone in your office, Everyone in your office wants what’s best for my family and myself and goes that extra mile to try Thank you for your business and everything you do"

"I am so happy to be able to be back with state farm. It's been a long time and Casey at the Neosho branch is awesome. I was so glad to see Mrs Amanda was still there after all this time"

"Best service ever very nice people very well spoken I recommend"

"Eric got to work quickly and got us out of a bind! Your insurance is only as good as the agent who takes care of you, and Eric is as good of an agent as you can find."

"My husband and I are very pleased with State Farm. We have been using them for a year for both our vehicle and home insurance needs. The prices we pay are budget friendly & the coverage we have is excellent. The staff has always been super friendly, helpful, & easy to contact when we have a question, need to make an update, etc…We highly recommend using State Farm."

"I really appreciate the personal service we get from Eric Norris State Farm. Justin is a great guy and really goes the extra mile!"

"Everyone at the office is always friendly and very helpful!"

"Erick Norris State Farm in Neosho is awesome to deal with & always makes sure we are treated right. Everyone in the office is great!!!!"

"Everyone ia this office is amazing to work with. They are all very knowledgeable!!"

"Great office staff."

"Very nice and extremely helpful not to mention cheapest around"

"Justin was awesome! Justin took the time to find us the best deal for all our insurance needs."

"Go by and see Eric Norris. He is a constant supporter of Neosho. He is currently helping with the Neosho High School Hall of Fame Inductions, which will be held on September 4, 2026 at the Neosho High School."

"Quick to respond and worked with my budget to get the coverage I needed"