Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Melissa Rhinehart

Melissa Rhinehart

September 18, 2026

5  out of  5
rating by Melissa Rhinehart
"I am so happy to be able to be back with state farm. It's been a long time and Casey at the Neosho branch is awesome. I was so glad to see Mrs Amanda was still there after all this time"
We responded:
"Melissa, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Eric Norris and Team "
Profile photo of Not Guero

Not Guero

September 18, 2026

5  out of  5
rating by Not Guero
"Best service ever very nice people very well spoken I recommend"
We responded:
"Thank you so much for the 5 stars, Not! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Logan Whitley

Logan Whitley

September 13, 2026

5  out of  5
rating by Logan Whitley
"Eric got to work quickly and got us out of a bind! Your insurance is only as good as the agent who takes care of you, and Eric is as good of an agent as you can find."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Karen Jacobs

Karen Jacobs

September 12, 2026

5  out of  5
rating by Karen Jacobs
"My husband and I are very pleased with State Farm. We have been using them for a year for both our vehicle and home insurance needs. The prices we pay are budget friendly & the coverage we have is excellent. The staff has always been super friendly, helpful, & easy to contact when we have a question, need to make an update, etc…We highly recommend using State Farm."
We responded:
"Thank you so much for the 5 stars, Karen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Joanna Watson

Joanna Watson

September 11, 2026

5  out of  5
rating by Joanna Watson
"I really appreciate the personal service we get from Eric Norris State Farm. Justin is a great guy and really goes the extra mile!"
We responded:
"Hi Joanna, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Eric Norris’s team.  Please reach out to us if any questions come up!  - Eric Norris’s Insurance Team "
Profile photo of Michelle Elrod

Michelle Elrod

September 9, 2026

5  out of  5
rating by Michelle Elrod
"Everyone at the office is always friendly and very helpful!"
We responded:
"Michelle, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Jerry pilcher

Jerry pilcher

September 3, 2026

5  out of  5
rating by Jerry pilcher
"Erick Norris State Farm in Neosho is awesome to deal with & always makes sure we are treated right. Everyone in the office is great!!!!"
We responded:
"Jerry, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Eric Norris and Team "
Profile photo of Lyndsi Mercer

Lyndsi Mercer

September 3, 2026

5  out of  5
rating by Lyndsi Mercer
"Everyone ia this office is amazing to work with. They are all very knowledgeable!!"
We responded:
"Lyndsi, thank you for the fantastic review! We’re always here to support you with your insurance needs in Neosho. "
Profile photo of darin CARPENTER

darin CARPENTER

September 2, 2026

5  out of  5
rating by darin CARPENTER
"Great office staff."
Profile photo of Erika Haddock

Erika Haddock

September 2, 2026

5  out of  5
rating by Erika Haddock
"Very nice and extremely helpful not to mention cheapest around"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Terry Jones

Terry Jones

August 22, 2026

5  out of  5
rating by Terry Jones
"Justin was awesome! Justin took the time to find us the best deal for all our insurance needs."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Dan Williams

Dan Williams

August 22, 2026

5  out of  5
rating by Dan Williams
"Go by and see Eric Norris. He is a constant supporter of Neosho. He is currently helping with the Neosho High School Hall of Fame Inductions, which will be held on September 4, 2026 at the Neosho High School."
We responded:
"Dan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Neosho. "
Profile photo of Miranda Oxendine

Miranda Oxendine

August 20, 2026

5  out of  5
rating by Miranda Oxendine
"Quick to respond and worked with my budget to get the coverage I needed"
We responded:
"Hi Miranda, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Eric Norris’s team.  Please reach out to us if any questions come up!  - Eric Norris’s Insurance Team "
Profile photo of L Steele

L Steele

August 15, 2026

5  out of  5
rating by L Steele
"Justin helped me out with renters insurance and suggested we check to see if he could get me a better deal on auto insurance. He was able to save me almost $650/yr on my auto policy, so I’m very happy with that. Great customer service!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Neosho insurance team. "
Profile photo of Patrick Burrows

Patrick Burrows

August 12, 2026

5  out of  5
rating by Patrick Burrows
"Eric was a 10/10. Got in, got it done, and insured by the end of the day. Couldn't ask for better service."
We responded:
"Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Neosho insurance team is always here and happy to help. "
Profile photo of Sherri Portugal

Sherri Portugal

August 12, 2026

5  out of  5
rating by Sherri Portugal
"Everyone is always so helpful and nice to me."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Neosho to know you had such a great experience with us. "
Profile photo of Chelsey Nybye

Chelsey Nybye

August 12, 2026

5  out of  5
rating by Chelsey Nybye
"I cannot say enough good things about Casey Walch at State Farm! She is extremely helpful, reliable, and amazingly fast. I sent her an email and she got back to me almost immediately the very same morning to get me completely covered and taken care of without any hassle. She even helped set up a quote for my mom and got me a free $25 gift card for referring her! If you need insurance and want someone who truly cares about taking care of you, go see Casey at Eric Norris State Farm!"
We responded:
"Thank you so much for the 5 stars, Chelsey! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Benny Nolen

Benny Nolen

August 10, 2026

5  out of  5
rating by Benny Nolen
"Awesome Agent very understanding quick on quotes you can hear her smile while helping you .
I never felt so good to join a family an culture like State Farm- “i have good insurance now “"
We responded:
"Thanks so much for the amazing review, Benny! We really appreciate your support here in Neosho. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Anyssa B

Anyssa B

August 6, 2026

5  out of  5
rating by Anyssa B
"Justin is a life saver!! He helped me in any way I asked and his customer service was on point. I enjoyed my experience and look forward to discussing more moving forward. Thank you so much!"
We responded:
"Anyssa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Veronica Allen

Veronica Allen

August 5, 2026

5  out of  5
rating by Veronica Allen
"We have done business with Eric Norris State Farm for years. He has a wonderful staff and has always taken care of our needs!
I recently talked with Mariah and had an urgent request and she immediately took care of it !! Makes live easier when someone cares about you as a person! Thank you"
We responded:
"Veronica, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Janey Rodgers

Janey Rodgers

August 3, 2026

5  out of  5
rating by Janey Rodgers
"Always helpful and courteous and very respectful. Have worked with me in difficult time and I appreciate them . Thank you so much."
We responded:
"Thanks so much for the fantastic rating, Janey! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Paul Jones

Paul Jones

July 31, 2026

5  out of  5
rating by Paul Jones
"Was very pleased with Justin's ability to answer all my questions concerning coverage for my home and autos. Especially detailing the extra coverage classic autos from Haggarty's.
Very courteous and knowledgeable, would recommend to others.
Paul Jones"
We responded:
"Thanks so much for the amazing review, Paul! We really appreciate your support here in Neosho. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Carla West

Carla West

July 30, 2026

5  out of  5
rating by Carla West
"Eric Norris State Farm is always ready to help with any questions."
We responded:
"Thank you for the 5-star review of Eric Norris’s team - we really appreciate your kind words! "
Profile photo of Brett Payne

Brett Payne

July 29, 2026

5  out of  5
rating by Brett Payne
"Very professional, friendly and knowledgeable. Great experience overall and I highly recommend Justin."
We responded:
"Brett, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Stephanie McCully

Stephanie McCully

July 22, 2026

5  out of  5
rating by Stephanie McCully
"We have been with Eric Norris State Farm for over 10 years, and our experience has always been excellent. The entire team is friendly and professional, but Mariah has been especially outstanding. She is always helpful, knowledgeable, and takes the time to answer our questions and make sure we have the coverage we need."
We responded:
"Thank you for the 5 star review."